How do I set up a Professional mailbox in Microsoft Outlook 2011 for Mac?

Your new Professional mailbox uses Microsoft Exchange 2010 technology. The built-in Autodiscover feature automatically detects your settings for you, allowing you to complete the setup within a few minutes.

Each Professional mailbox is supplied with a single user licence for Outlook 2010 or 2011, which can be downloaded from your control panel.

Before you set up your email software, you should enable Outlook Anywhere. This will allow your software to connect to your Professional Mailbox.

Difficulty

  • Beginner

How long will it take me?

  • Around 4 minutes using auto discover
  • Around 10 minutes if setting up manually

What will I need?

  • A Professional Mailbox.
  • Your mailbox username and password.
  • A copy of Outlook 2011.

Using Auto discover to configure Outlook 2011

Step 1

Open Outlook 2011 and select Accounts from the Tools menu.

Tools menu

Step 2

In the Accounts window, click the Add an account button at the bottom of the window, and select Exchange from the popup menu.

New Exchange Account

Step 3

Enter your email address in the E-mail address field.

Enter Email Address

Step 4

In the Authentication settings enter your email address in the User name text field, and type your password. Select theConfigure automatically check box.

Authentication Settings

Step 5

Once you have entered these details click Add account.

A security box will appear asking if the livemail.co.uk domain can provide you with the settings for your mailbox. ClickAllow.

Warning

Outlook will now set up your new Professional mailbox on your computer. This may take a couple of minutes to complete.

Setting up Outlook Manually

Before you set up your Professional mailbox manually, you will need to make a note of the following details:

  • Username
  • Password
  • Email address
  • Exchange server name

This information is available within your control panel.

Step 1

Open Outlook 2011 and select Accounts from the Tools menu.

Tools menu

Step 2

In the Accounts window, click the Add an account button at the bottom of the window, and select Exchange from the popup menu.

New Exchange Account

Step 3

Enter your email address in the E-mail address field.

Enter Email Address

Step 4

In the Authentication settings enter your email address in the User name text field, and type your password. De-select the Configure automatically check box.

Authentication Settings

Step 5

Enter exchange2010.livemail.co.uk in the Server text box and click Add Account.

Server Name

Step 6

Click the Advanced button at the bottom of the Accounts window.

Advanced Settings Button

Step 7

In the Directory Service settings, enter your Exchange server name in the Server text field.

  • Example: EXCH-CAS01

Server Name

Step 8

Click OK.

Outlook will now load and synchronize with your Professional mailbox. For a new mailbox, this will take no more than a few seconds.

You have now configured Outlook 2011 for use with your Professional mailbox.